Frequently Asked Questions

This is where you will find most answers. If there should still be any questions left, don’t hesitate to contact us.

General

From order how long is the turnaround time?

Depending on the size, tail of the order, and the time of year, we do our best to get your order to you as soon as it’s ready.

How do I know what sizes to order?

Check out our Size guide page to see what sizes you need. If anything is missing, get in touch.

Design & Artwork

Can you create a design for us?

Yes, get in touch with your ideas, and we can work on creating something great together.

Are visuals of garments supplied prior to production?

We supply customers with visuals before commencing, and all must be checked off to the customer’s satisfaction.

How do you like artwork supplied?

As a Vector or eps file to be used in illustrator.

Do you have design guidelines?

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Terms

What is your refund policy?

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How do I order?

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When do you require payment for orders?

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